Buying direct from a factory listing is legitimate and plenty do it well. The risk is rarely a fake factory, it is the payment structure: roughly 30 percent deposit up front and the other 70 percent before the machine leaves China, so you pay in full before anyone acting for you has seen it.
Alibaba Trade Assurance helps, but read its limits as hard as its promise. It covers only orders paid through the platform, so if a supplier moves you to a bank transfer the protection goes too. Cover is capped, and a quality claim needs an approved inspector.
Vague terms are not enforceable either. High quality is not a specification. CPCD25, Isuzu C240, 3 metre triplex mast, rated 2,500 kg at a 500 mm load centre, that is. What protects you at the 70 percent point is an independent pre-shipment inspection, by SGS or Bureau Veritas.
A broker changes that risk rather than removing it, and we are one. You get one party answerable for the spec, the inspection and the papers, and the long version is in buying a forklift from overseas without getting burned.
Ask these before you pay anyone, including us. Does the money go to a registered company account. Will you do a live video call with the machine running, showing the data plate and hour meter. Who pays if it fails inspection.